Systems and requirements

ERP Client Server

Server system requirements

Remark

Requirements for dedicated Triviso servers.Constellations with virtual servers and/or additional purposes require different designs.

Operating systems

Windows Server 2025 (interfaces only in consultation) Windows Server 2022 Windows Server 2019 Windows Server 2016 Windows Server 2012 R2 (end of support 10 October 2023!)

Memory (RAM)

32 GB (min. 16 GB)

CPU

Base clock frequency of the processor > 3GHz

Hard disc (HD)

100 GB available storage space A directly connected hard disk system is required for the database (data security, performance):

  • internal hard discs, RAID1, RAID10 (recommended)
  • High-quality HDs 10k RPM / 15k RPM (recommended) or SSD
  • High-quality SAN (Storage Area Network)

Not supported:

  • Operation from NAS (Network Attached Storage)
  • Network shares (not even from virtual machines on the same hardware)
  • Note: NAS and network shares can be used as storage for Triviso document management, but not for the database.
Network

1 Gbit/s

Database

SQL Anywhere is included in the scope of delivery as an OEM version.

Firewall rule

The following port on the server must be open for the client connection to the database: Port 2638 - TCP and UDP protocols (can be changed if required).

Terminal Server

When using terminal services (Windows Remote Desktop, Citrix, etc.), we recommend operating the database server on the same instance. Otherwise performance losses are to be expected (see Performance note).

Virtualisation

Windows Server 2019 and 2022 are recommended when using virtual servers.Compared to bare metal, a drop in performance is to be expected.

BIOS configuration

Maximum performance (configuration varies depending on the manufacturer) The energy settings in the BIOS and operating system must be optimised for the characteristic use. The system must switch to full CPU performance very quickly (often not the case in today's factory settings).

System requirements Client

Operating systems

Windows 11 Windows 10 32/64 bit

Hard disc (HD)

1 GB available storage space

Screen

Resolution Full HD 1920 x 1080 or higher (lower resolutions possible with restrictions)

Graphics card

A good graphics card with dedicated memory is an advantage. With simpler on-board graphics cards, there may be a loss of performance, especially with graphically demanding modules.

Network

1 Gbit/s

Direct recording

System requirements for direct recording

Stationary use

Terminal for direct recording with touchscreen (thin client/PC), single terminal on client in browser (PC)

Resolution

Full HD 1920 x 1080 (recommended)

Network

100 Mbit/s or 1 Gbit/s

Mobile use

Mobile (mobile phone) or tablet

Browser

Current versions of the following browsers: Google Chrome, Mozilla Firefox, Microsoft Edge, Safari. Browsers may differ from each other in the display of the direct entry!

Operating systems

Windows, Android, iOS

Access

Secure access to the Triviso server direct recording or time recording via the Internet (outside the company LAN) is guaranteed by your system administrator. We recommend access via VPN (SSL, IPSec, SSTP) to the company LAN or with a reverse proxy.

Triviso Web

Systemanforderungen Triviso Web

Subject area
Minimum requirement
Recommendation / Conditions
Resolution (screen)
Minimum requirement

1280 × 1024

Recommendation / Conditions

1920 x 1080 or higher

Operating system (OS)
Minimum requirement

A common desktop operating system that supports browsers

Recommendation / Conditions

Examples: Windows 10 / Windows 11, Linux, macOS

CPU / Processor
Minimum requirement

Intel i5 (or similar)

Recommendation / Conditions

Intel i7 or similar processors from other providers

Random access memory (RAM)
Minimum requirement

at least 2 GB (for very simple clients)

Recommendation / Conditions

4 GB or more

Hard disc storage
Minimum requirement

5 MB free memory

Recommendation / Conditions

For intensive uploading/downloading of files according to the size and quantity of the files > 20 MB

Network / Bandwidth
Minimum requirement

10 Mbit/s

Recommendation / Conditions

For intensive upload/download of files > 100Mbit/s

Browser
Minimum requirement

common browser

Recommendation / Conditions

Latest versions of Edge, Firefox, Chrome, Safari

Security / Encryption
Minimum requirement

WebAuthn with FIDO2 key

Recommendation / Conditions

Bluetooth must be available on the client (PC) for 2FA with WebAuthn with a mobile phone.

Questions or an appointment?

Please get in touch here. We appreciate your interest and will contact you promptly.

Ich interessiere mich für:
Support
Monday - Friday
08:00 – 11:30 | 13:30 – 16:30
Current status updates
Team-Viewer